Problem: An elderly woman is sent to a Skilled Nursing Facility (Nursing Home) to recover after surgery. Her grandchildren and friends come to visit but find her sleeping. They don't want to disturb her so they quietly leave. Later in the evening she is lonely and hurt. She thinks "No one came to visit me."
Solution: Visually engaging dry-erase board that both invites visitors to leave notes and reassures the patient that people are thinking of her.
Inspiration: My 86-year-old mother often visits one of her wide network friends while they are temporarily or permanently in a Nursing Home. She said to me, “You’ve got to do something about this. They always think no one came to see them because they were resting, or just out of it, and some have memory problems. I talk to their kids so I know they visited.”
Why it works:
· Instructions for visitors are embedded in the greeting without sounding pushy.
· It creates a platform for the visitor/patient communication; both know where to look.
· It communicates for the resting patient that visits are treasured.